Coronavirus precautions update
As a community bank serving customers for 130 years, we have remained steadfast through historical,
economic and technological changes. This time is no different as we work to provide the best service to you through digital banking options and our drive-thru's. These options will help us deliver uninterrupted service to you so that we can all limit personal interactions as recommendations to do so come from our federal government and health organizations. We know that this can cause a bit of uncertainty with the ever-changing news and guidance regarding the Coronavirus.
 
We've developed this page as your go-to resource for updates regarding our service to you with respect to the Coronavirus (COVID-19). Please check back often to ensure you have the most up-to-date information. We will also update our Facebook page to provide immediate updates to you as well. 
 
We are available to serve you in the Drive-Thru only.
Drive-Thru Service Only
We have made the difficult decision to close our branch lobbies and serve you with drive-thru services ONLY, Monday - Friday, at our branches at this time. While we enjoy serving you at our branches, the health and safety of our customers and employees is our top priority.
 
All of our locations offer drive-thru services so you can handle all of the following banking needs from your vehicle. You can check our drive-thru hours on our locations page.  We will do our best to provide the same services through our drive-thru that are available in the branch during this time. This includes:
  • Withdrawals
  • Check cashing
  • Debit card maintenance and account maintenance  
  • Deposits - cash and check deposits. We recommend that you utilize mobile deposit  to deposit a check so that you can save a trip to the bank. 
  • Account balances and inquiries - you can also contact Customer Care or use Bank by Phone for these services. 
 
Legend Bank's service promise is "It's our privilege" and serving you is our priority, especially in difficult economic times, like what we are going through with the Coronavirus. Our communities, small businesses and our customers are so important to us, that's why we want to help. We're thankful for the provisions provided in the Coronavirus Aid, Relief, and Economic Security (CARES) Act so that we can assist your business even more.
 
Learn more about the Paycheck Protection Program
Our Commitment to You
Convenient banking options: computer, phone, smartphone, ATM and drive-thru
We want to assure you that we are taking extra cleaning precautions by changing our daily cleaning routines to better disinfect areas in our branches, drive-thru's and our ATMs. 
Convenient Banking Options
Additionally, we recommend that you utilize our digital and convenience banking tools as a safety precaution during this time. With this in mind, we'd like to remind you of the many ways you can bank with us without visiting a branch:
 
  • Online Banking, Bill Pay & Mobile Banking - You can bank with us 24/7 from the comfort of your home using our Online Banking, Bill Pay and our Mobile App. Learn more about these services here or click "Online Banking" on this page to log in.
  • Customer Care Call Center - You can talk with a Legend Bank Customer Care Agent by calling us at 800-873-5604 during business hours, which are:
    • Monday - Thursday, 8 am - 5 pm
    • Friday, 8 am - 5:30 pm
    • Saturday, 8 am - noon
  • Bank by Phone - Our automated banking service, Bank by Phone, is available to you 24-hours a day, seven days a week by calling 888-232-1770.
  • Contact Us Online - If you need assistance or have a question any time, you can complete our secure contact form and we will contact you during business hours. 
  • Make Your Deposits with your Smart Phone or Tablet - Deposit your checks using your smart phone or tablet and skip making the trip to Legend Bank. It's easy and very convenient. Learn more by clicking here.
    • We have options for our business customers as well! You can easily deposit checks from the comfort of your office using Remote Deposit Capture. Learn more by clicking here. 
  • Make a Loan Payment Online or By Phone - You can easily make you loan payment online or by contacting us by phone. We encourage you to make your loan payments using one of the following convenient options.  
Financial Hardship - We understand that this time may present financial hardships to our customers. If you are impacted please contact your lender or local branch manager to see how we may be able to help.
  • Online Banking & Online Bill Pay
    • You can schedule an external transfer in Online Banking to pay your loan account. Please allow four business days for loan payment processing. 
    • If your checking or savings account and loan account are with Legend Bank, you can schedule an internal transfer to make your payment between your accounts at no charge. 
    • You can schedule a payment via Legend Bank or your bank's online bill pay system to your Legend Bank loan. Fees may apply. Review your account agreement and fee schedules for full details.
  •  Phone Payments - Contact us at 800-873-5604 and we can help you make payment arrangements by phone, during business hours.
  • ATMs - Many of our locations offer ATM access so that you can get cash when you need it. Visit our locations page to find an ATM near you. 
We can help get you a debit card - If you don't have a debit card, we recommend that you talk with us about getting one, so that you can make purchases and utilize the funds in your account, in the event you were unable to visit a branch location due to a required quarantine. Rest assured, we don't have any quarantined employees or branches at this time, but we want to help you prepare for this situation, if it became a possibility. Contact us and we'll help! 
 
CDC health precaution graphics:	Wash your hands often with soap and water for at least 20 seconds.
Avoid touching your eyes, nose and mouth with unwashed hands.
Avoid close contact with people who are sick.
Stay home if you're sick.
Cover your cough or sneeze with a tissue
Clean and disinfect frequently
CDC Tips To Protect Yourself 
We feel it is important to share the best practices to prevent illness, provided by the Centers for Disease Control and Prevention (CDC). You can learn more by visiting their website here. Their website includes guidance on how best to disinfect surfaces as well as handwashing tips and other helpful resources.
    • Wash your hands often with soap and water for at least 20 seconds, especially after you have been in a public place, after going to the bathroom, before eating and after blowing your nose, coughing or sneezing.
    • If soap and water are not available, use an alcohol-based hand sanitizer with at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
    • Avoid touching your eyes, nose and mouth with unwashed hands.
    • Avoid close contact with people who are sick.
    • Stay home if you're sick, unless you need medical care or assistance.
    • Cover your cough or sneeze with a tissue, then throw the tissue in the trash. Immediately wash your hands with soap and water for at least 20 seconds or sanitize.
    • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
If you have questions or need additional assistance, please contact us. It's our privilege to serve you. 
 
*Legendary Checking Requirements for ATM Refunds up to $25 per month: Statement cycle requirements of 20 debit card transactions, one recurring direct deposit and estatements are required to qualify for ATM fee refunds. Certain restrictions may apply. Ultimate Checking Requirements for ATM Refunds: Statement cycle requirements of 12 debit card transactions, one recurring direct deposit and estatements are required to qualify for ATM fee refunds. Certain restrictions may apply. 
Contact us for full details. Wireless carrier fees may apply.