LEGEND BANK, N. A.
PRIVACY POLICY
At Legend Bank , we know how important personal privacy is to you, especially when it comes to your financial affairs. Legend Bank recognizes the trust you have placed in us and our responsibility regarding your financial privacy. It is our responsibility to keep your sensitive financial and personal information confidential. We've always had a formal policy to help protect your privacy, and we have adopted the following Privacy Policy and its principles.
I. DISCLOSURE OF CUSTOMER INFORMATION
II. COLLECTION, RETENTION AND USE OF INFORMATION
III. MAINTENANCE OF ACCURATE INFORMATION
IV. EMPLOYEE ACCESS TO INFORMATION AND ENFORCEMENT
V. INTERNET INFORMATION
I. DISCLOSURE OF CUSTOMER INFORMATION
Legend Bank not share and/or sell individual customer information to any unaffiliated third party for marketing purposes.
Customer information will only be disclosed to authorized account holders, and only after identification of that account holder has been verified. Verifying information may include social security number, date of birth, mother's maiden name, signature, and/or other identifying information. If the information request is made over the telephone and we are uncertain about the identity of the person requesting the information, we will ask that the request be made in writing or in person.
Legend Bank employees will not share personal or financial customer information with unaffiliated third parties except when legally required (in order to comply with federal or state laws/regulations, and government or court orders) or when legally permitted to serve the customer's interests (such as disclosure to credit reporting agencies). Information will only be disclosed to third parties under the following conditions:
- Where it is necessary to complete a transaction initiated by the customer.
- In order to report the existence and condition of an account to companies such as credit bureaus or merchants.
- In order to comply with government or court orders.
- If customer applies for certain financial services
Legend Bank will provide certain customer information to unaffiliated third party companies that we hire to provide us operational support. These unaffiliated third party companies provide services that allow us to complete transactions, such as real estate loans. Legend Bank will not knowingly do business with any unaffiliated third party provider or company that uses or sells this information for marketing purposes. The following are examples of third party business providers: appraisers, surveyors, attorneys, check printers, correspondent banks, credit reporting agencies (both loan & deposits), debit card processors (including
FDR/TIB/EDS), flood status determination services, inspectors, loan coupon printers, repossession agencies, mortgage insurance companies, contract underwriters, secondary market
entities (including but not limited to FNMA & FHLMC), and title companies.
II. COLLECTION, RETENTION AND USE OF INFORMATION
Legend Bank may collect, retain and use personal information about customers (for example, we will obtain a credit report for an auto loan), but only as we believe is reasonably useful in administering our business and to provide products, services and other opportunities to customers.
III. MAINTENANCE OF ACCURATE INFORMATION
We have procedures to help assure your financial information is accurate and complete. We will correct known inaccurate information in a timely manner, including updating old information.
IV. EMPLOYEE ACCESS TO INFORMATION AND ENFORCEMENT
All Legend Bank employees are educated on the importance of confidentiality and customer privacy. They are thoroughly trained to learn and follow our Privacy Policy. Employees with access to customer information are required to adhere to the Privacy Policy.
Any employee that violates the Privacy Policy will be subject to disciplinary measures (warnings, suspensions, reprimands) and possible termination of employment.
Employees of Legend Bank will only have access to customer information on a need to know basis. This is accomplished by limiting access to that information (via access capability and password control) to only those employees having a legitimate business purpose for viewing or responding to your information or inquiries.
V. INTERNET INFORMATION
With the surge in Internet use, it has become even more crucial that we take steps to assure that your private information remains private. Legend Bank’s Internet Privacy Principles Include:
- Web Site Security
- Web Site Privacy
- Giving You Control of Your Personal Information
Web Site Security
Legend Bank has implemented technology to help assure that any sensitive personal information you provide us or any account information you receive on-line is done in a safe and secure manner. Special secure-connection hardware and software (commonly called "firewalls") are in place to help assure the security of online communication of your information.
Additionally, we have implemented procedures to help assure that only authorized employees of Legend Bank view the information you share with us. This is accomplished by limiting access to that information (via access capability and password control) to only those employees having a legitimate business purpose for viewing or responding to your information or inquiries. This is the same procedure we follow for our customers that utilize other banking methods, such as telephone banking or branch banking.
Web Site Privacy
Our Web Site includes sections that are public (not password protected) and areas that are password protected (for example, individual customer banking areas).
When any person visits the public areas of our Web Site, we may collect certain basic information, such as how many people visited our site and what pages were visited.
Unlike the personal information that you provide and view with respect to your personal banking relationship (which is subject to the security procedures described above), all of the information we may gather in the public areas of our Web Site is general. We use this general information to determine which parts of our Web Site are most popular, how people access our site, how we can improve the content of our Web pages and how we can improve service to our customers.
Also included in Legend Bank’s Web site is the capability for you to correspond with
us. This correspondence, via secure forms, may be for the purpose of asking general questions, requesting literature, or responding to bank promotions. These activities may include sharing some personal information about you with Legend Bank. We collect the e-mail addresses of those who correspond with us via
these secure forms and any information you provide us, for example, site registration or survey information.
Please note that we supply these secure forms because regular email is an insecure way to transmit personally identifying information over the Internet. In order to protect your identity, Legend Bank discourages any disclosure of personally identifying information in regular email channels.
WHETHER OR NOT YOU ARE A CUSTOMER OF LEGEND BANK, WE WILL COLLECT PERSONAL INFORMATION FROM YOU IF, AND ONLY IF, YOU VOLUNTARILY PROVIDE THAT INFORMATION TO US. IT IS OUR POLICY THAT WE WILL NOT SELL OR RENT CUSTOMER INFORMATION TO ANY UNAFFILIATED THIRD PARTY FOR MARKETING PURPOSES.
Our Control of Your Personal Information
We do not share information with any third parties (other than as required by law, regulation or contractual obligations), so you should not receive information from another company as a result of providing information to Legend Bank. If you provide us with your postal address you may receive periodic mailings from us or our affiliates with information on products, services or upcoming events. We encourage you to request any marketing information that interests you from Legend Bank, such as loan rate promotions or deposit account specials.
In circumstances where you provide personal information (for example, e-mail address, name, or postal address), and you do not wish to receive e-mail or product information from us in the future, please contact us by sending an e-mail or writing us at our address at the bottom of this page.
We want you to understand our commitment to personal privacy and our use of that information. These materials should answer most of your important questions that you have about how we gather, protect, and use this information. This statement addresses our policies including Internet information and internal customer information. If you have additional inquiries or comments about any of the above information, please contact us through any of the following avenues:
Legend Bank
101 W. Tarrant
P.O. Box 1081
Bowie, TX 76230
Telephone: 940/872-2221
Fax: 940/872-6274
Approved by the Board of Directors of Legend Bank at its regular meeting on the 15th of February
2006.
The Legend Bank website is not currently
targeted or marketed to children. When applicant accepts this agreement,
they acknowledge they are over the age of 18. If they are under the age of
18 and still wish to apply, they must visit the physical location of the
bank accompanied by a parent or guardian.
