Fraud & Scam Alerts

Debit Card Phone Fraud Alert

Recommendations

Cardholder awareness is key in combating fraud. Should you receive any questionable calls, please make sure you do not provide personal information.

In addition:

• Make sure you [i.e. cardholder] initiate the contact, and the institution verifies your identity with questions only you would know.
• To verify whether a call is legitimate, call your bank or visit its website, using phone numbers or internet addresses from your bank statement or account documentation.
• Do not call back a number provided over the phone or click on a link in an email.
• Most communications will include something that will concern or excite the victim.
• If you have been the victim of a scam, file a complaint at local law enforcement.
• Notify your financial institution.